The article below offers a thorough step-by-step walkthrough on completing the official Sephora survey for those of you who are interested in leaving your feedback and entering into the sweepstake for a chance to win a gift card for the store.
Sephora Survey Participation Requirements
- No purchase is necessary to complete the Sephora Experience Survey.
- You must have a stable internet connection and a device capable of connecting to it in order to take the online survey.
- To participate in the Sephora Weekly Sweepstakes, you must be a legal resident of the United States or Puerto Rico (excluding Guam and other U.S. foreign territories).
- You must be 18-years-old or older at the time of your entry. If you are a minor, you must have parental consent to participate. For residents of Puerto Rico, you must be 21-years-old or older to participate.
- Employees of Sephora or the survey sponsor, their immediate family members and household members cannot participate in the Weekly Sweepstakes.
- To take the Sephora Experience Survey, you must have a basic understanding of English or Spanish.
How to Take the Sephora Survey
- To start the Sephora Experience Survey, you must visit the official survey website.
- Before beginning, select your language (English or Spanish) from the drop-down menu at the top of the webpage.
- Once you begin the survey, you will indicate the date of your most recent visit to the store as well as the approximate time you visited the store.
- Next, you will select the state and store of the Sephora location you visited.
- From there, you will be asked a series of questions about your recent visit to the store.
- You will see questions such as rating your satisfaction on a 1-10 point scale, rating the likelihood of recommending the store to others, and more.
- You may be asked about what prompted you to visit the Sephora location (e.g. recommendation, ad).
- Continuing on through the survey, you will encounter “yes/no” questions related to your recent shopping experience.
- In addition, you will run into more rating-related questions about the staff, the type of help you received, and the checkout process.
- By the end of the Sephora Experience Survey, you have the opportunity to provide additional feedback if you wish about your shopping experience.
- You will enter personal identification information as well as contact information if you want to participate in the Weekly Sweepstakes.
Sephora Survey Benefits & Rewards
When you complete the Sephora Experience Survey, you will be asked to enter your personal information in order to be entered into their Weekly Sweepstakes. With your entry, you get a chance to win a $250 Sephora Gift Card.
Useful Information about the Sephora Survey
If you happen to encounter any issues while trying to take the Sephora survey such as problems loading a webpage or getting into the survey in general, you can reach out to Sephora’s Customer Service team. In addition to that, you can also contact the survey sponsor for more help.
Some Sephora locations may operate at slightly different hours than others. You can find some running Mon-Thurs 10AM-9PM, Fri-Sat 10AM-9:3 30 PM and Sun 11AM-6PM. Other locations may have similar Mon-Thurs and Sun hours, yet they are open Fri-Sat 10AM-9PM instead. You can always check with your local Sephora store to learn about their specific opening and closing hours.
Sephora currently has more than 360 stores throughout North America. On their official website, there is a Store Locator in which you can search for a Sephora nearest your location by typing in your zip code, city, or state.
- If you want to speak with a Sephora representative, you can call the company at 1-877-737-4672. The number works for those in the U.S. and Canada. Representatives are available Mon-Fri 5AM-9PM PT and Sat-Sun 6AM-9PM PT.
- You can write to the company by sending to mail to the following address: Sephora USA, Inc., First Market Tower, 525 Market Street, 32nd Floor, San Francisco, CA 94105-2708.
- On the Sephora official website, you can visit their Contact Us page to send an email or live chat. Live chat hours are Mon-Fri 6AM-9PM PT and Sat-Sun 6AM-5PM PT.
- You can also connect with Sephora on a number of different websites: Facebook, Twitter, Instagram, Pinterest, Google+, YouTube, and Wanelo.
Recommended survey: Get a free coupon code with the Dunkin Donuts survey!