For those of you interested in taking the Dunkin Donuts survey after visiting the restaurant, you can use the following information as a guideline to help walk you through the process, learn about rewards you may receive from finishing the survey, and understand more about the company such as how to contact them.
Dunkin Donuts Survey Participation Requirements
- A purchase is necessary to take part in the Dunkin Donuts Guest Experience Survey since you are required to enter information found on your receipt. This receipt also must be from a recent visit to the restaurant.
- Your receipt must have an 18-digit survey code, a 6-digit store number, or a PC number on it or else you cannot take the Guest Experience Survey.
- The survey is taken online, so a stable internet connection is required in addition to a computer or mobile device capable of connecting to the internet.
- You must have a basic understanding of English or Spanish in order to take the Dunkin Donuts Guest Experience Survey.
How to Take the Dunkin Donuts Survey
- Go to the official Dunkin Donuts Guest Experience Survey website.
- Select whether or not you want to take the survey in English or Spanish.
- There are two ways you can begin the Guest Experience Survey. First, you can enter the 18-digit survey code found in the middle of your receipt.
- The second method to begin the survey is to enter either the 6-digit store code or PC number found on the top of your receipt if you do not have a survey code. With this method, you must also enter the date and hour of your visit.
- Regardless of your method, once you have entered the proper information, select “Start” or “Next” to begin the Guest Experience Survey.
- Go through the survey by answering questions related to your most recent visit to the restaurant. You will more than likely see questions pertaining to what you ordered, how you dined with the restaurant and rate your level of satisfaction with various aspects from the food to the staff.
- Once you have completed the survey, you will receive your coupon code. Write the code on your receipt or print it out to take with you the next time you visit a Dunkin Donuts location.
Dunkin Donuts Survey Benefits & Rewards
When you take the Dunkin Donuts Guest Experience Survey, you will receive a free coupon code to be used the next time you visit. This code is good for a free classic donut when you purchase a medium or larger beverage. The offer isn’t valid for Mobile App orders, and it cannot be refunded for cash or substituted. Also, the coupon code must be used within 14 days of the date it was issued.
Useful Information about the Dunkin Donuts Survey
Since the Dunkin Donuts survey is taken online, there is a chance of technical problems occurring. The website indicates it auto-accepts cookies, so you can check with your internet settings to make sure they are enabled so you can take the survey without issues. If you have any questions, you can contact Dunkin Donuts or the survey sponsor via email.
Dunkin Donuts Hours
Since the Dunkin Donuts locations in the United States are franchised, the restaurants can operate according to different hours. Some of the restaurants run on a 24-hour schedule every day. Other restaurants may only be open from 5AM-9PM daily. You can check in with your local Dunkin Donuts in order to learn about their exact hours of operation.
Dunkin Donuts Locations
Dunkin Donuts currently has over 12,000 restaurants across 36 different countries. In the United States alone, there are more than 7,000 locations. You can use their Locations link on their official website to find a store nearest you.
Contacting Dunkin Donuts
- You can reach Dunkin Donuts over the phone two different ways. For DD Perks & Mobile App Questions, call 1-800-447-0013 (Mon-Fri 7AM-7PM EST). For Feedback, call 1-800-859-5339 (Mon-Fri 7AM-7PM EST).
- To send a letter to the company, you can write to their address. This is Dunkin’ Donuts, Support Center, 130 Royall Street, Canton, MA 02021.
- On the Dunkin Donuts website, you can view their Contact Us page to send an email. This can be found under Additional Inquiries.
- An additional way to reach out to Dunkin Donuts is through the following social media and other similar websites: Twitter, Facebook, Instagram, Pinterest, and YouTube.
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